Service Alerts

Live disruption reports, warnings, and informational messages from the South Tyrol transit network.

Service Alerts gives you up-to-date information about disruptions, engineering works, and other events affecting the South Tyrol transit network. Alerts come directly from the official EFA API operated by the South Tyrol transit authority (STA), so you get the same information shown at stops and stations.

Accessing service alerts

You can reach service alerts from two places:

• Home screen widget — A compact alerts banner appears on the home screen when active alerts exist. It shows the number of critical, warning, and informational alerts at a glance. Tap it to open the full alerts page.
• Full alerts page — Navigate directly to /stoerungen or tap the alerts icon in the navigation bar to open the complete list with filtering options.

Alert severity levels

SmartMove maps every alert from the EFA network to one of three severity levels:

Critical

Critical alerts indicate service-blocking disruptions — for example, a line that is completely suspended, a stop that is closed, or an emergency affecting passenger travel. These appear with a red badge and an X-circle icon.

A critical alert is shown when the EFA API reports the alert as high priority or marks it as a stopBlocking event.

Warning

Warnings cover partial disruptions, significant delays, or planned engineering works that affect normal service but do not fully block it. These appear with an amber badge and a triangle-warning icon.

A warning is shown when the EFA API reports the alert as normal priority or marks it as a lineInfo event.

Info

Info messages are general announcements — service changes, temporary timetable adjustments, or events that affect the network but do not cause disruption. These appear with a blue badge and an info icon.

Reading an alert

Each alert card in the full alerts page shows:

• Severity badge — Colour-coded label (critical / warning / info)
• Title — A short description of the event
• Subtitle — The line, stop, or route affected
• Time — When the disruption started or when it was published
• Full description — Tap the card to expand it and read the complete message from the transit authority

Alert content is published by the South Tyrol transit authority in German and Italian. SmartMove displays the text as-is from the official feed; the language matches the content of the alert itself.

Filtering alerts

The full alerts page provides two filter controls to narrow the list:

Filter by severity

Tap the severity filter to show only alerts of a specific type:

Filter	Shows
All	Every active alert regardless of severity
Critical	Only service-blocking disruptions
Warning	Only partial disruptions and engineering works
Info	Only informational announcements

Filter by transport mode

Tap the mode filter to limit alerts to a specific transport type:

Filter	Shows
All	Alerts for every mode
Train	Alerts mentioning train or rail services
Bus	Alerts for bus routes
Cable car	Alerts for gondola and aerial tramway services

SmartMove detects the transport mode of an alert by scanning the alert text for known German and Italian keywords (for example, “Zug”, “treno”, “Seilbahn”, “funivia”).

Home screen alert banner

When there are active alerts, a banner appears on the home screen above the search form. The banner colour reflects the most severe active alert:

• Red border — at least one critical alert is active
• Amber border — warnings are active but no critical alerts
• Blue border — only informational messages are active

Tap the banner to go directly to the full alerts page.

If the banner is not visible, there are no active alerts for the network. This is the normal state on most days.

Data source and refresh rate

All alerts come from the official South Tyrol EFA API (efa.sta.bz.it). SmartMove fetches the alert feed when you open the home screen or alerts page, and refreshes it automatically every 5 minutes while the page is open.

Alert data reflects what the transit authority has published. SmartMove has no ability to add, modify, or remove alerts — all content comes directly from the official feed.

Frequently asked questions

Why does an alert appear for a line I don't use?

The alerts page shows all active alerts for the entire South Tyrol network. Use the mode and severity filters to focus on the lines and types of disruption that matter to you.

Are alerts available in my language?

Alert text is published by the transit authority in German and Italian. SmartMove displays the content directly from the feed. There is no translated version for English or Ladin.

How current is the alert data?

The feed refreshes every 5 minutes while the page is open. When you first open the home screen or alerts page, a fresh request is made immediately. Tap the refresh button on the alerts page to force an immediate update.

Why is the alert banner not showing even though I heard there is a disruption?

Alerts must be published to the EFA API by the transit authority before they appear in SmartMove. There may be a short delay between a disruption occurring and the official alert being posted.

Related features

Route Search

Check for alternative connections if a disruption affects your planned route.

Departure Board

See live delay data for individual services at your stop.

Commuter Mode

Check alerts before your regular commute to anticipate delays.